Terms and Conditions

1. Introduction

Welcome to Selzio ("we," "our," or "us"). These Terms and Conditions govern your use of our website, services, and products. By accessing or using Selzio, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use our services.

2. Account Registration

To access certain features of our platform, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on our platform is accurate, complete, reliable, current, or error-free.

Colors may appear differently on your screen than on the actual product. We make reasonable efforts to display as accurately as possible the colors of our products.

4. Pricing and Payment

All prices are in Bangladeshi Taka (BDT) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice.

Payment must be made through one of our accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5. Order Acceptance and Fulfillment

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

We may, in our sole discretion, refuse or cancel any order, limit or cancel quantities purchased, and terminate accounts for any reason, including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.

6. Shipping and Delivery

Delivery timeframes are estimates only and commence from the date of shipping, not the date of order. We are not responsible for delivery delays beyond our control.

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy.

8. User Conduct

You agree not to use our platform for any illegal or unauthorized purpose. You must not, in the use of our services, violate any laws in your jurisdiction.

You agree not to attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with our services.

9. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Selzio or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our platform without our express written consent.

10. Limitation of Liability

In no event shall Selzio, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any use or inability to use our services.

Our liability is limited to the maximum extent permitted by law.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our platform. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.